Working under the direction of the Customer Support & Billing Manager, incumbent acts as the liaison for the customer Agency. Incumbent should be able to effectively handle customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior. The incumbent is expected to exercise good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities must be performed in accordance with the Agency's safety rules and operating regulations, policies and procedures as well as federal, state, and local regulations.
- Must Be Fluent - English and Burmese
This position is assigned to work in the accounts payable section of the finance division. The position is responsible for a varity of important and complex functions by coordinating the flow of documents, information and approvals. Responsible for data entry in PeopleSoft.
Will be working at front desk. Responsible for processing phone calls from general public, courts and other law enforcement agencies. Additionally will greet visitors and be responsible for data entry and processing of reports.