Alpha Rae

  • Background Check Unit Consultant/Program Coordinator 2 (58718)

    Job Locations US-IN-Indianapolis
    Posted Date 1 month ago(1/10/2019 10:14 AM)
    # of Openings
    Length of Assignment
    6+ Months
    Working Hours
    8:00AM - 4:30PM
    Pay Rate
    Area of City
    Downtown Indianapolis (46204)
  • Overview

    Must have the following skills:

    Detail Oriented, Able to Multi-task, Ability to handle phone calls, Outlook skills, Good attendance, Word/Excel Knowledge, Willingness to learn additional duties as needed, Able to work in high volume atmosphere, and Work in dual systems (on dual monitors).


    • Process assigned child protective index search requests submitted to Agency for the purpose of determining the existence of child abuse or neglect for those subjects working in Indiana School systems;
    • Process assigned child protective history requests submitted to Agency by licensed, contracted or subcontracted agencies, other State’s child welfare agencies regarding their open investigations of possible abuse and/or neglect and any other requester that would have a need for a child abuse and/or neglect check from the state of Indiana;
    • Redact 311 assessments to protect parties listed and supply to requestor when appropriate;
    • Evaluation of all State and Federal Bureau of Investigation (FBI) fingerprint based checks  and continued re-evaluation as additional information becomes available when completed for Agency purposes;
    • Work collaboratively with Agency local office staff and/or agency staff in the gathering of necessary verification and documents for the submission of criminal and/or Agency waivers, prepare and submit electronic waiver packet with written summary, personal recommendation with supporting reasons to supervisor for all waiver requests;
    • Address request from subjects who have been identified as having a history of child abuse and/or neglect and provide information regarding additional opinions available to the subject including the filing of a CPS waiver if the search was completed for an Agency purpose;
    • Address requests for information and guidance related to the results of fingerprint based evaluations.  Provide information regarding additional options available to the subject of the check for further evaluation, such as, application of criminal waiver or inform if ineligible to pursue a criminal waiver based on the findings of the fingerprint based check;
    • Provide consultation to Agency local office staff, Agency licensed agencies, Agency contractor and subcontractor agency staff regarding Agency policies and procedures as it relates all areas of the entire background check process;
    • Review and comprehend all policies and procedures related to Agency operations;
    • Monitor Inkless software process for abnormalities in processing and/or possible issues with results received and refer to the appropriate party;
    • Provide general assistance regarding questions and inquires related to different database accesses provided by Agency to field staff, and when necessary refer the issue to the appropriate Agency team member for additional follow up;
    • Assist with monitoring Agency contractors for compliance with background check provisions;
    • Assist with projects as needed within the Placement Support and Compliance division;
    • Performs related tasks as required.


    • Above average knowledge of personal computer operations, including Microsoft Office Suite programs (Outlook, Word, Excel, Power Point and Access) (SKILLS TESTING REQUIRED);
    • Ability to multitask, track/meet multiple deadlines and switch priorities/focus as needed in a quick paced work environment;
    • Ability to apply interchangeable transfer of knowledge in daily work environment;
    • Ability to solve problems independently;
    • Ability to manage assigned work with minimum direction;
    • Working knowledge or ability to learn and apply the details of the complex state and federal laws and procedures relating to background checks;
    • General knowledge of child welfare and DCS policies and practices;



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