Alpha Rae

  • Certification Specialist/Administrative Assistant (52739)

    Job Locations US-IN-Indianapolis
    Posted Date 3 weeks ago(4/4/2018 5:09 PM)
    ID
    2018-2730
    # of Openings
    1
    Category
    Administrative/Clerical
    Length of Assignment
    Thru 6/29/18 (Likely to be Extended)
    Working Hours
    M-F 8:00AM-4:30PM
    Pay Rate
    DOE
    Area of City
    Downtown Indianapolis (46204)
  • Overview

     

     

    Responsibilities

    • Answering and routing phone calls to section as necessary
    • Answer constituent questions regarding certification matters; including status, cognitive and psychomotor examinations.
    • Answer general information questions regarding EMS certifications.
    • Mail appropriate testing result correspondence to certification candidates in a timely and accurate manner.
    • Assist walk-in customers as needed in a polite and courteous manner.
    • Process EMS certification submissions in a timely and accurate manner.
    • When audited in-service reports are submitted, incumbent is responsible for reviewing and validating information for the responder level continuing education form and appropriately updating certification data base.
    • Perform receptionist and telephone answering support as needed for the Fire and Building Safety Division office or the IDHS Executive offices when primary personnel are away from their work area.
    • • Incumbent must possess the ability to scan, upload and transfer files to certification maintenance data base.    

    Qualifications

    • Working knowledge of Mirosoft Office including Word, Excel, Outlook
    • Ability to learn and utilize database operations
    • Excellent verbal and written communications skills
    • Self Motivated
    • Organized

     

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