Alpha Rae

  • Career Development Specialist (2677)

    Job Locations US-IN-Indianapolis
    Posted Date 3 weeks ago(4/3/2018 9:29 AM)
    ID
    2018-2677
    # of Openings
    5
    Category
    Administrative/Clerical
    Length of Assignment
    Potential Temp to Perm
    Working Hours
    Monday - Friday Variable between 7:30 AM – 4:30 PM and 8:00 AM – 5:00 PM (Training Schedule 7:30AM-4:30PM)
    Pay Rate
    14.90
    Area of City
    46208
  • Overview

    Must be available to work M-F 7:30AM-4:30PM during training.  Training is expected to last up to 2 weeks.  ATTENDANCE DURING TRAINING IS MANDATORY.  NO TIME CAN BE MISSED.

     

     

    Responsibilities

    • Facilitates day-to-day oversight for delivery of service within policy and established protocol within a specified site/location
    • Serves as an escalation point for clients who wish to work with a supervisor
    • Follows-up with clients to ensure that their needs are met and questions and concerns are resolved 
    • Serves in a lead capacity as needed by coordinating and directing the work of lower level staff, mentoring and advising lower level staff, and handling complex or escalated issues 
    • Offer mutual planning, problem solving, and full case management assistance to clients
    • Provides SSP and career assessment and SSP Plan development
    • Facilitates SnagPad registration
    • Refers clients to vocation training and job skills training
    • Offers referrals to community resources and services
    • Monitors participation and attendance
    • Provides support services and addresses client need
    • Follow up with clients to ensure that their needs are met and questions and concerns are resolved
    • Interact with other team members to provide expertise and assistance in resolving participant issues
    • Maintain accurate and timely case notes on all client contacts and document activities
    • Inform project staff of any barriers that they identify and that are preventing the client from achieving program goals

    Qualifications

    • Ability to manage multiple projects and responsibilities, think and respond timely and be tenacious in handling tasks and be skillful in working with various personalities
    • Skill in the use of personal computers and related software applications
    • Ability to work effectively with diverse populations and to develop credibility
    • Ability to communicate effectively, both orally and in writing
    • Strong interpersonal and communication skills
    • Ability to maintain confidentiality of records and information
    • Assessment and referral skills
    • Ability to analyze and solve problems
    • Ability to make evaluative judgments
    • Knowledge of applicable legislation, standards, policies and procedures within specialty area

     

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