Alpha Rae

Full Time/Part Time Recruitment Customer Service Coordinator (2495)

US-IN-Fort Wayne
2 weeks ago
ID
2017-2495
# of Openings
1
Category
Customer Service/Support
Working Hours
M-F 8:00AM-5:00PM
Pay Rate
$10.00/hr
Area of City
Downtown

Overview

 

 

 

 

Responsibilities

  • Answering of multi-line telephone system
  • Handling customer service related queries in a responsive, customer focused way providing a comprehensive first line of information
  • Providing excellent customer service to candidates and customers
  • Communicating effectively and confidently at all levels, over the phone, face to face and by email
  • Assist with weekly payroll administration
  • Maintaining database system with accurate information
  • Oversee multiple administrative processes 
  • Maintaining and updating confidential information 
  • Additional job duties as requested

 

 

Qualifications

  • Must have at least 2 years customer service and administrative experience within a professional office setting
  • Previous human resources and payroll administration experience 
  • Average typing 40 WPM
  • Must be proficient in email communication including exchange of electronic documents
  • Must be proficient in using the Internet
  • Proficient with Microsoft Word and Excel
  • Strong computer skills and comfort level working with a variety of computer systems
  • Must be productive in a high volume, high stress environment
  • Must be able to multi-task while maintaining excellent quality of work
  • Self starter with a can do attitude
  • Excellent written and verbal communication skills, with an eye for detail
  • Will need to be compassionate, outgoing personality and have a great deal of tenacity

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